Our residents are cared for by a small, well-trained, close knit group of carers who know our residents very well. We prioritise this personal 1-1 care by ensuring high staffing levels are maintained at all times, resulting in a high quality of care. Further to this, all resident care plans are person centred, focusing on each individual's needs and desired outcomes. They are updated by carers, to ensure that the most up to date information is recorded and used to ensure the best possible outcomes for our guests.
Getting to know our residents, understanding where they have come from, their hobbies, interests and life experiences, is an important part of our care plans and we work with our residents and their families to create a detailed life history which helps us to tailor their life in Clovelly House around something familiar and reassuring.
Clovelly House's personal touches do not stop there, we are happy to individualise a resident's room, from a preference of colour to photos of their favourite football team or pictures from towns or countries of their youth,
Clovelly House makes every effort to make our home their home!